LaptopMarket Business Large (Enterprise) Coverage Plan

Enterprise Protection for Business-Critical Devices

LaptopMarket Business Large is our highest-level business protection plan, designed for organizations that depend on reliable technology every day. Ideal for companies with multiple devices, remote employees, and mission-critical operations, this plan delivers priority support, advanced diagnostics, centralized service management, and faster turnaround times to help reduce downtime.

Business Large is built for organizations that require consistent technical support, professional device tracking, and enterprise-level service coordination.

Eligible Devices

• Business laptops and desktop computers
• Eligible MacBooks released in 2019 or earlier
• Windows laptops from the current model year and earlier
• Devices used for professional and business operations

All devices must be reviewed and approved by the LaptopMarket technical team before coverage activation.

What's Included

Advanced Diagnostics & Evaluation
Comprehensive technical evaluations performed by LaptopMarket technicians, including hardware inspections, component testing, software analysis, system health reviews, and performance verification.

• Hardware inspection
• Internal component testing
• System performance analysis
• Software stability verification
• Detailed diagnostic reporting

Hardware Failure Coverage
Support for eligible hardware failures resulting from normal business use and verified through technical evaluation.

Priority Enterprise Support
Business Large customers receive our highest support priority level, including accelerated response times, priority case handling, and expedited diagnostic reviews.

Centralized Mail-In Service
All services are managed through the LaptopMarket New Jersey service center, ensuring consistent evaluations, repair processes, and quality control.

• Customer ships devices to LaptopMarket
• Return shipping is included for approved services
• Centralized service workflow for consistency and accountability

Priority Diagnostic Claims
Includes two priority diagnostic service claims per year.

• No standard diagnostic fee
• Priority evaluation queue
• Detailed repair recommendations
• Repair estimates before any work begins

Additional fees may apply for specialized inspections, advanced diagnostics, or unusually complex evaluations.

Battery & Performance Health Evaluations
Professional assessment of battery condition, system performance, and long-term device health.

Enterprise Repair Discounts
Exclusive business pricing on eligible out-of-coverage repairs and services.

Device Records & Asset Tracking
Enterprise-level tracking and documentation for covered devices.

• Device registration by serial number
• Service history tracking
• Diagnostic record retention
• Internal asset documentation support

Important Coverage Information

• Claims are intended primarily for diagnostics, evaluation, and service eligibility review
• Repairs may require labor fees, service charges, or parts costs
• No repair work is performed without customer approval
• Replacement parts are not included unless specifically stated
• Coverage does not include intentional damage, theft, loss, liquid damage, or fire damage
• On-site technician visits are not included under this plan

LaptopMarket reserves the right to inspect, approve, deny, or modify service eligibility based on device condition and technical evaluation.

Why Choose Business Large?

• Enterprise-level diagnostics and reporting
• Highest business support priority
• Nationwide mail-in coverage
• Included return shipping for approved services
• Device tracking and service history records
• Designed to reduce operational downtime
• Scalable support for growing organizations

Disclaimer

LaptopMarket Business Large is a technical support and protection plan and is not an insurance policy.

Claims represent service eligibility and technical evaluation only and do not guarantee repairs or replacements.

All services, repairs, claims, discounts, approvals, and eligibility determinations are subject to LaptopMarket's final technical evaluation, availability, and applicable terms and conditions.