LaptopMarket Business Small Coverage Plan

LaptopMarket Business Small is a professional protection and support plan designed for small businesses, startups, and growing teams that rely on their devices for daily operations. This plan focuses on clear diagnostics, priority business support, and centralized mail-in service, allowing businesses to understand device conditions and repair needs before committing to any work.

Device Eligibility

• MacBooks: Eligible for models released in 2019 or earlier

• Laptops (non-Mac): Eligible for devices from the current year and earlier

• Desktop computers: Eligible under this plan

• All devices must be used for standard business operations

Device eligibility is verified by the LaptopMarket technical team before coverage approval.
Devices outside these criteria may not qualify for this plan.

What’s Included

Device Diagnostics & Evaluation

Professional device diagnostics performed by LaptopMarket technicians, including:

• Hardware inspection

• Software and system health checks

• Performance and component verification

A technical diagnostic report is generated after evaluation.

Hardware Failure Coverage (Normal Use)

Support for eligible hardware failures resulting from normal business use, subject to technical evaluation and approval.

Coverage applies only to internal components and does not guarantee free repair.

Priority Business Technical Support

Priority handling for business customers through supported communication channels.
Faster response times compared to standard consumer plans.

Mail-In Service (Centralized – New Jersey)

Coverage is valid nationwide and fulfilled through LaptopMarket’s New Jersey service center.

• Devices must be shipped to LaptopMarket for inspection and service

• All diagnostics and approvals are handled centrally

Shipping Terms

• Customer is responsible for shipping the device to New Jersey

• Return shipping is not included under this plan

Diagnostic-Based Service Claims

Business Small includes two (2) diagnostic-based service claims per year.

These claims function as professional device inspections:

• No diagnostic fee

• Customer is responsible only for shipping (if applicable)

After inspection:

• LaptopMarket provides a repair quote

• No repair is performed without customer approval

Extended diagnostics or multi-day inspections may include a small service fee, communicated in advance.

Battery Diagnostic Service

Professional battery health diagnostics to evaluate battery performance and degradation.

Exclusive Business Repair Discounts

Members receive discounted pricing on select out-of-coverage repairs when available.

Important Coverage Notes

• Claims are primarily intended for diagnostics, inspection, and verification

• Repairs are not automatically free and may involve service fees or parts costs

• LaptopMarket will never proceed without customer approval

• Coverage does not include intentional damage, extreme neglect, liquid damage, fire damage, theft, or loss

• Parts are not included unless explicitly stated

• On-site or in-person service is not included

Why Choose LaptopMarket Business Small?

• Professional diagnostics for business devices

• Priority support without enterprise-level cost

• Nationwide coverage with centralized service

• Clear repair quotes before any work begins

• Designed for cost-controlled business protection

Legal & Service Disclaimer

LaptopMarket Business Small is a technical service and support plan, not an insurance policy.
Claims represent diagnostic evaluations and service eligibility, not guaranteed repairs or replacements.
All services, claims, fees, and approvals are subject to LaptopMarket’s final technical evaluation and terms.